What Our Patients Say About Us.

EMPLOYEE KUDOS

Kudos for Inland Imaging site

Lisa

The gal who did my DEXA scan was absolutely fantastic! She answered all my questions and had a very happy and pleasing demeanor. I had the opportunity to go to Kadlec but decided I wanted to stay with your business and I am very happy I did.

Sylvia, Wendy, Marlene

I always am treated in a friendly, professional manner. Everyone from the front office staff to the tech who did my mammogram were so nice. I got an appt very quickly and barely sat down in the waiting room when I was called back for the procedure. It was great. Thanks so much to all of you!

Benjamin, Oksana

Service was excellent from the moment I arrived. Both the lady (Oksana) who checked me in and the young man (Ben) who did the ultrasound were exceptionally proficient in their job and polite. Thank you for your kindness it is greatly appreciated.

Dr. Handley, Robert, Paula

Every one of the Medical staff who I had taking care of me was above & beyond a Awesome care team. It's a great feeling to know you're in great hands. They are the best of best in caring for . Please Thank them for me.

Dr. Judd

Dr. Judd went out of his way to try and see what he could do to help my pain. He called the orthopedic office who referred me and got permission to give me a steroid shot. I am so grateful he took the extra time.

Malinda

The order wasn't sent to Inland Imaging until the last minute. Since I'm leaving on a walking tour this weekend, I was desperate for the shots this week. The scheduling person (Malinda) I talked to really listened and came through for me! I am so grateful to her.  Thank you for restoring my faith in the people we can turn to for medical help.

Dr. Sanders, Dan

They were very personable and professional. The steroid injection in the hip joint was relatively painless and quick. My anticipatory anxiety was unfounded!! A true “Dynamic Duo”!"

Jeff

The X-ray tech (Jeff)  was very good explaining what to do and how to stand. When to hold my breath, when to breathe again. He was friendly  yet very professional.

Kimberly

Just a note to tell you how wonderful Kim was in doing my exam. She was thorough, friendly and cared a lot. I had a little bit of a dizzy spell and she helped me immensely. And I felt her concern and compassion.

Matt

Matt was absolutely exceptional. Couldn’t have been more friendly and thoughtful and made my daughter feel so comfortable and unafraid. He is the kind of medical professional I would hope to always have for my loved ones. We were so thankful to have him help us today.

Lisa

I am thankful for Lisa in scheduling she kept looking to get me an appointment without having to wait almost a month. She deserves a raise! She understood my need for an appointment happening sooner rather than later.

Karl, Robert

The clinicians were very concerned about my comfort and careful that I understood what will happen and how it will make me feel so no surprises. I was struck by how professional and friendly the staff were" 

Kiarah

The receptionist (Kiarah) was very nice and helpful."  It is so nice to be greeted with a smile especially when you're not feeling well " 

Dr. Gump, Matt, Sandy

I can honestly say that I have seldom experienced the high quality, the top rate professionalism, friendly, compassionate and expert medical attention that I received from Dr Gump and his team.

Kimi

I would like to extend my gratitude to Kimi. We had a stat order on an 11 year old patient that was declining rapidly and she went above and beyond to try to get this patient scheduled for us. She even called me prior to leaving for the day to update me on any openings. We eventually had to send the patient to the ED; however, not because Kimi did not try her best to take care of our patient. I wanted to say THANK You Kimi and let you know that she is very kind, compassionate and works very hard to help people. She is and asset to Inland and I believe she represents the goals and values of Inland Imaging. — Lisa, Patient Auth Providence

​Mariah, Dr. Simonson

Mariah and Dr. Simonson are awesome. They are professional, personable and have a great “bedside” manner. I felt comfortable and at ease. They took great care in explaining what they were doing and what we were looking at. Thank you

McKenzie

The technician today was exceptional. Kind, caring and efficient. I don’t normally do surveys but wanted to provide a good review for the technician.

Nicolle

What I had done was not pleasant for me due to some trauma and the Technician was very sensitive to that and was gentle and warned me when there would be pressure. She expressed a lot of empathy in a completely professional way. 

Billie Jo

I just want to send a shout out to Billie Jo, she is amazing. We were really short staffed in the IR clinic the week of 8/12, and Billie Jo jumped in to help with phone calls, patient scheduling and any other receptionist duties, on top of her very busy MA schedule. Thank you, Billie Jo for everything you do. You are very valued."

Christine

The woman" Chris”, who checked me in was awesome. She is one of the best I have ever seen. Polite, friendly and efficient.

Mandy

Mandy did my mammogram and gave clear instructions and asked great questions about my health history. She really educated me on options available to ask my doctor about such as a breast MRI. The whole procedure was absolutely painless without being flattened like a pancake. Mandy spent time educating me on my breast density vs. the wall chart to help make informed decisions going forward. I really appreciated the time she spent with me answering all my questions. Best mammogram experience ever! Thank you!

Allen, Matthew

Shout out to Allen, who took me back to the room and took all my medical information. He was the nicest human, carried appropriate conversation, and showed an exceptional caring side.

Matt, who got me ready for the scan, positioned me on the table and explained the process was phenomenal. He too was a prime example of a caring human. I have never been so impressed by two people in all the studies I've had done at Inland Imaging.

Thanks to those two people I had a very positive experience. I appreciated the care and genuine concern they showed me.

Amber

Amber was wonderful and friendly. I really appreciated her work. Very professional and made the entire experience as comfortable as it could be.

Chrys, Molly

My appointment was on time, and everything was explained to me before and after the completion of my appointment. Chrys and Molly were awesome.

Allison, Michael

Every detail was handled in a kind and professional manner! Alli and Mike were very kind, efficient, and patient. They are an asset to their profession and Inland Imaging. Thank you.”

Teresa

Today, a patient expressed immense gratitude for Teresa's exceptional help. The patient was struggling to secure an earlier appointment for her CT scan. Teresa, upon noticing an available slot, called her the next day to accommodate her.

Jordan
Jordan in scheduling was very nice. He took his time to help me find an appointment and gave me all the information and directions I needed. I am very appreciative of him — the time he took with me and how kind and nice he was.

Connor

The X-ray tech was very nice. He even wheeled me out to my car as my pinkie toe might be broken and I had a hard time walking. Thank him again from me

Dr. Vergnani, Mckenzie

My paracentesis appointment went great, due to having Dr. Vergnani and McKenzie. They were wonderful! Kind, caring, and what a blessing they are to their patients.

Jessica
Continue to provide the same great service. The CT technician was incredible as she narrated every step she was doing and coached me through the process, continually asking if I was okay.

Dr. Stegman, Josh, Michelle
I had an exceptional experience with what I thought was going to be a very scary procedure with the arthroscope. Please thank the provider who performed the injection (Dr Stegman) and both techs involved in my MRI Arthrogram for me. I really appreciate their compassion and professionalism. 

Connor, Landon
Both Connor and Landon worked to help me feel comfortable and helped me understand what would be happening. I think it is people, and the mood they are in, that actually creates the experience of quality. These two did that for me.

Dr. Brower, Melissa, Katie
Melissa, Katie, and Dr Brower did such an AMAZING job. They were all very KIND, CARING and observant. Thank you!

Allen, Matthew, Kellie
Allen and Matt were very helpful during the scan.  Kelli was also kind and helpful when checking me in.  

Catherine
When Catherine came out to call me back, I was instantly put at ease by her demeanor, she had a way of understanding the stress of the unknown that I was going through. She immediately began to show empathy and true compassion for me as a person. She took the time to answer my few questions. Then we went over to the room to do the biopsy and every step of the way I felt like I had someone by my side to make sure I was doing okay. She also explained everything that was happening. For me, I could hear what felt like a sincere concern in her voice (keep in mind I had my eyes closed most of the time, not a fan of needles), and the sincerity meant a lot because I didn’t feel alone. Afterwards she answered all of my aftercare questions with patience and then got me a snack and juice because I was a bit lightheaded.

I believe this woman is an asset to your company because of her professional conduct and the kindness she shows people in these situations. Good people like her are hard to come by, hold on to her.

Kimber, Kaitlyn

I could not have asked for a better team of care providers, Kimber doing the mammogram, Kaitlyn doing the ultrasound (I was so stressed going in,  and their compassion and caring demeanor put me at ease.  Please thank them for me "

Dr. Newton

Dr. Newton was FABULOUS!!! She took time to explain everything and to answer all of my questions - of which I had many, and she was kind and funny. She is a wonderful asset for Inland Imaging.

Dr. Murrey

I was quite nervous yesterday as I had a biopsy.  Dr. Murrey explained in detail what he would do and also took time to tell me as he was doing each part. I would highly recommend your office to anyone needing imaging.  He showed professionalism, and warmth and was caring.

Josh

Josh is the most professional, competent, and respectful person I have ever encountered. He was quick, efficient, and undeniably professional. Anyone who is that awesome of a team member deserves to be recognized.

Annie

My ultrasound tech Annie was delightful and so professional.  She’s a superstar.  

Corrie

Great Customer Service!! Corrie checked me in she was excellent and very accommodating Thank you!

Katie

Katie was incredible. Very friendly, calming, reassuring, and just very nice. I really appreciate how I was treated, and I would tell everyone and anyone that it's the best place to go if you're going to have that done thank you very much

Michael, Chrys

All was good.  Michael the receptionist and Chris the MRI technician at PMP are exceptional.  Thanks to them I was able to move my appointment to an earlier date.  They care for their patients.

Amy

The service provided was excellent. I called to make an appointment and was pleasantly surprised that I was able to get an appointment the same day!!  Thank you, Amy.

Chris, Jazelle

Chris and Jazelle were friendly, answered all my questions, and made me feel like I was the most important appointment that day"

Michael

Michael is the best CT tech. Calming friendly personality and very professional, as well as kind.

Chrissy

Chrissy was exceptionally friendly and courteous.

Randy

Randy was awesome and so kind. He explained everything he was doing and brought my walker over to the bed as I was getting up and helped put my shoes on. Thank you.

Hartlee

Hartlee helped us and was so kind and attentive to my 6-year-old who was unsure about her boot (that she had to wear due to her sprain). She made my daughter feel comfortable and safe!" "Thank you!  

Hope

My daughter who had the appointment has special needs. Miss Hope helped her stay calm and feel welcomed. Thank you, Miss Hope, you’re wonderful!!!

Marie

I needed a mammogram and CT scan. Marie scheduled it back-to-back on the same day, I really appreciated that. I only needed to go in once!  Please thank her for me !!

Maria, Jennifer

Maria and Jen were so kind, gentle, and reassuring. As someone who stresses with MRI’s they kept me calm. (Along with my meds ) I loved that they spoke through the earphones telling me exactly how long each little section would take. It made the process go by so much quicker and I knew what to expect. Very positive experience. Thank you.

Anthony

I was coming from Sunnyside. I had an appointment that came up for the 24th of May, I called the office. A gentleman was kind enough to get me on the same day as my other appointment. Thank you so much, very much appreciate his help.

John

Going to inland imaging is by far and consistently the best experience i have in dealing with the medical community. Staff are always pleasant, wait times are minimal, no automated phone system to wade through to get to a real person to schedule an appointment, and appointments are typically available within a week or less. I wish this was the case for all the medical service providers in the tri-cities. Going to inland imaging is the best part of getting treatment!

Nurse Jen M

We had a sweet lil 8-year-old patient come in today who was very scared about her appointment. This was her third attempt at having an MRI and the last attempt they would try before telling the doc this wasn’t working. She was teary-eyed when she and her daughter were leaving because of the outstanding care not just towards her daughter, but her as her mom received from Jen. She told me to not only let Jen know how grateful they were, but to also pass this along to her boss, AND her boss’s boss!  Out of all 3 MRI’s they have had, this was the first time she felt such outstanding care and compassion before, during, and after the exam.

Paula, Haylie

Both the X-ray tech and the provider were awesome.  Friendly, compassionate, and explained everything. Very impressive!

Annette, Claire

Your service was excellent, starting with Annette on the phone, and Clair the friendly and professional provider. Well done Inland Imaging

Josh

The X-ray technician was kind and efficient. I was very pleased with the whole experience! Thank you!

Dr Doug Murrey, Lauren

The team I had was welcoming, professional, and gave excellent care. Thoughtful, thorough, and respectful. Lauren and Dr. Murray really stood out for their compassion. I highly recommend them and give my deepest gratitude for their hard work. Huge assets that make Inland Imaging stand out as the best medical facility I’ve experienced solely because of the quality of staff. Thank you again."

Gayle, Alyssa

It was a great experience, largely due to mammographer Gail (so kind and caring) and U/S tech Alyssa (explained problems clearly as we went and suggested options to ask for when scheduling my next appointment. Many thanks for the warm blanket!!) 

Stephanie

The technician "Stephanie" performing the exam was extremely courteous, friendly, professional, and knowledgeable. I appreciated her thoroughness and willingness to explain the aspects of the exam."

Kimber

The tech was named Kimber, and she was AWESOME right from the start! She was very friendly but in a genuine way. She has a vibe that makes a person feel comfortable and at ease instantly. She was incredibly professional during the mammogram but not so much that she felt cold or detached. She explained all of what she was doing. Her commands of when to stay still and hold my breath were clear and steady. Her touch was gentle. She made it easy to crack jokes and carry on a conversation. After glancing at the initial images, she needed to take 2 more shots to capture my wraparound tissue and she immediately explained that this was normal, and it wasn’t because she was seeing something strange in my images. I loved that she knew to do this to help alleviate any fears that might come up from hearing that. It was evident that she genuinely cares about the work she does and the patients she sees. She was ABSOLUTELY exactly what I needed for my first mammogram.

Sheena

Sheena was a super lovely person! Very easy to talk to, which is important when you are lying flat on a table with your bits out. She made me feel comfortable and at ease. Her ability to do her job and be in the moment with friendly conversation was really great. I loved that she laughed at a few jokes I cracked. It made the awkwardness of being so exposed easier to handle. Great energy from her 

Robin

Robin did the bone density scan on me and was so very thorough and helpful. Excellent interpersonal skills. Loved her job!

Tejai

The team at Inland Imaging (Cowley Street specifically) was fantastic. Overall - fantastic experience as always. Special shout-out to Tejai and her “crew” -They were helpful, efficient, friendly, and beyond competent thanks for the help.

Mike

Keep Mike employed…He does a heck of a job from explaining what he is doing to making his patient feel comfortable! Thanks, Mike!!!

Kate

I want to tell you that the CT tech Kate was outstanding she was so friendly and outgoing she really cares about what she does for a living thank you"

Trystan

It took a bit to get an appointment but the scheduler worked hard to meet my needs ..I appreciate his patience and understanding "

Robin

Robin was the tech that did my scan. She was very understanding about my needs and also explained what she was doing every step of the process. " 

Kaylee

The tech "Kaylee "was very nice & professional. She needs kudos for doing her job very well.  

Kerri, Jutta

Very impressed with the staff, their willingness to go the extra mile for patients, their knowledge, friendliness and efficiency! Thank you!"

Pam

I want to especially commend the receptionist! She was efficient and friendly. But I overheard her going above and beyond for another patient struggling with insurance issues. She told the lady to come back after she tried the first thing she advised, and she would personally help her navigate the system to get her issues addressed. I retired from managing a multi-specialty clinic recently and can attest this receptionist is exceptionally good!!"

Kellie, Justin

Fabulous service from the receptionist Kelly to the medical tech Justin, who walked me through the process. It was just a really outstanding experience that made my anxiety ease, and I would highly recommend your services.

Josh

That was amazingly fast and easy... Had they been like that years ago I never would've stopped getting X-rays/CT scans, the tech was fast, thorough, polite, and clear on instructions and explaining what he was doing. "

Sarah

The tech Sara was highly professional and caring! Thank you!  It is not easy to find this level of service."

Vanessa

Today’s experience was exemplary. I wish to especially thank Vanessa in Scheduling. She went above and beyond to make sure this test was completed. Her customer service skills are second to none."

Gayle

My tech Gayle was very nice & professional. She needs kudos for doing her job very well.

Jason

Jason was spectacular and I appreciated him so much!  He was so professional, empathetic, and caring that I was able to complete my first MRI with no medication. 

Kristin

Superior technician.  Kristin was very nice, knowledgeable, and explained everything thoroughly."

Denelle

I want to share that I took this survey last year after my annual mammogram and commented that it would be nice if there was an option other than a pink gown for men getting mammograms. I was very pleased today to find a “regular” gown waiting for me. It may not seem like a big deal to people who aren’t in my shoes, but it really makes a difference.

Mandy

I really appreciated Mandy, the tech who did my mammogram. She was very helpful and knowledgeable and went the extra mile.

Paige, Nicolle

Paige and Nicole were both wonderful, friendly, and sweet!

Lindsey

She was absolutely wonderful, so welcoming with a cheery hello to every patient she came in contact with and for every pt leaving wishing them a good day. I don't think people realize what a difference that makes when you are coming in for testing. That is scary to begin with.

Nishell

I wanted to share that last week I called to schedule my daughter for an exam, and it took me a couple of attempts due to long hold times…  When my call got answered I had full intentions of sharing my frustrations, however, Nikki took that all away for me. She was extremely professional, answered all my questions, and did not make me feel rushed, and the crazy thing is I got off the phone and was not at all upset with the long hold times and instead of complaining about that,  here I am sharing the excellent customer service I received. The time she took with me and the patience she showed after all this type of scheduling it is not always the easiest to do for yourself let alone your child to have to go through.  She is an exceptional employee

Julie

Julie is an excellent technician. She warmly welcomed me and explained the procedure. She is knowledgeable, professional, and personable. 

Dr. Chen Yin, Amie

Thorough, professional, care, interested in my physical comfort and understanding of the procedure, step by step. Both Amie and Dr. Yin provided excellent care and attention to my well-being, before during, and after the procedure, along with written and verbal instructions for post-procedure care on my own. I am grateful to have been provided with such knowledgeable and caring staff at Inland Imaging at Sacred Heart. Thank you.

Lily

The Tech who put the IV in was amazing. I am petrified of needles, and she totally helped me to relax. She has wonderful people skills! Thank You 

Joni

My technician Joni was professional, friendly & explained things to me thoroughly! My visit was very positive!

Jessica

Everyone was exceptional and provided a safe and skilled CT scan. Jessica, you are amazing!!

Jen

The nurse who does the sedation for MRIs is outstanding, she's a five-star.

Sylvia, Debra

I had an MRI & X-ray at Kadlek about 2 years ago and this experience was way better. Inland Imaging staff was super helpful, friendly, and efficient.

Carrie

Had a great experience, early morning tests when NPO can be annoying but a big shout-out to the staff, especially Carrie who did the processing. She was amazing and made the whole experience significantly better by her happiness and playing along with my attempts at humor. Definitely brightened my experience.

Mikaela

She was so sweet. I'd had a really tough day. I've had extra cardiology issues, new kidney and pancreas problems, etc., all on top of headaches from TBI.  She took my bad day and made that time better, made me laugh, when I'd been in tears all day. I worked in Healthcare and kindness matters. She had no idea my day had been tough but she lifted me up so I'll always remember her because of that. Thank you.

KC, Hannah, Lupita, Cindy

I honestly used to hate going to Inland Imaging as I had numerous experiences that were, at best *meh* and at worst *blech*. My last three visits (this year) were truly great. I don’t know whether you have done something to improve staff morale or provided new training or changed expectations, but in all three instances, I experienced stellar patient care from beginning to end. Today that was true with the Receptionist (Lupita ) to the nurse (Cindy) and most especially with the MRI techs (Hannah and KC). They were kind and compassionate. They checked on my comfort (physically and psychologically) at various points. They were empathetic. They were keen listeners. I can’t imagine that anyone likes coming in for these screenings, but when a person can leave feeling psychologically better than when they arrived (and I wasn’t even feeling bad when I arrived), that is a sign of GREAT customer/patient care.

Christine

Thank you to the receptionist who came out from behind the reception area to assist with signing in the clientele. You had an extremely long line of people waiting today. She not only checked me in, she also called my dr office to make sure an order was written. Very efficient and professional. Went above and beyond what was expected. She could have just said, wait and check back when we have an order. And she did NOT! She is an asset to your facility!

Josh, Sierra

From reception to the procedure, I was treated with respect and kindness. I couldn't have asked for a better experience. I had literally no wait time. Can’t thank them enough

Hannah

This visit was perfect. Hannah was outstanding with her instructions and professionalism!

Lauren

Had a great experience, which was much appreciated. The ultrasound tech explained the procedure and was very competent.

Rachelle

My ultrasound tech Rachelle was literally the most personable medical tech I have ever worked with. She was thoroughly professional, absolutely great, and really made an awesome visit.

Misty

The receptionist who checked me in was awesome! Such a kind person.

Katie

Katie greeted me, collected my information, and helped get me prepped for a rather long MRI was wonderful. She was caring and thorough and answered all my questions. Keep her as long as you can.

Dr. David Munoz

Dr. Munoz carefully explained the procedure. He answered my questions thoroughly and I never felt rushed. During the procedure, he explained step by step what he was doing which made me much more comfortable. I was impressed with the great care I received. Thank you.

Jeanne, Dr. Jason Vergnani

Reward Jeannie for her professionalism and knowledge. She is terrific and Doctor V is also Absolutely terrific.

Paula

Paula is amazingly professional. She provided outstanding experience despite requiring a deep injection.

Yolanda and Dr. Amy Newton

Yolanda and Dr. Amy Newton are exceptional women and Healthcare professionals. I did not even feel the local anesthesia injection prior to the Biopsy. I received very kind and highly skilled healthcare today!

Dr. Jayson Brower, Jeanne, Julie, Susan

Never have I had faster service, and great staff from the receptionist to the nurses to the doctor. First time in my life a nurse has said, I'll go get the doctor and be right back, and then have them enter 30 seconds later.

Everyone was so nice, kind, informative, and extremely pleasant to talk to while undergoing a biopsy. Is making me consider changing all my needed scans to this facility"

Dr. Amy Newton, Dr. Jayson Brower, Chelsie, Cindy, Amie, Kristi Harju, Sandy, Jennifer, Becky, Kaylene

In the past months, I have had many appointments at inland imaging due to a recent cancer diagnosis. I have not had a bad experience. Every person from those on the phone to those conducting the exams has been kind, thoughtful, patient, and understanding as I have gone through this difficult time. Thank you so much! What an awesome team.

Dr. Douglas Handley, Stephanie, Arthur

My experience with Arthur and Stephanie prior to the CT-guided epidural was exceptional. They are professionals in their field. Dr. Handley is incredibly gifted in his field. Grateful to him and Inland Imaging for their care.

Wendy, Marlene

The receptionist Wendy was kind, assertive, knowledgeable, friendly, and professional as well as the lady who performed my breast scan. Great staff at this facility and would recommend it to everyone.

Paula, Haylie

I have absolutely no complaints about my care. The staff was so kind and patient and although the procedure was fairly unpleasant I always felt confident I was in good hands. Everything was explained with patient competency and when it was all finished I felt just fine about everything. Thank you for the excellent care."

Dr. Sanders and Juli

Dr. Sanders and Juli were kind, patient, and diligent! Top Notch team!

Dr. Stephanie Simonson, Lacy, Jaylin

I have very bad claustrophobia and the girls in the room with me including the doctor who put the dye in my shoulder, were all super sweet and patient and were willing to do whatever it took to make me feel safe and comfortable. One of the girls stood at the top opening the entire time of my procedure so I could see her just so I could calm my anxiety and feel safe and not so claustrophobic. They all went above and beyond their job for me and I appreciate that more than they will ever know. I will always go to that location and if I can have the same doc and ladies in my room I want them every time!"

Laura

The tech not only made me feel comfortable in a very scary situation, but she was also kind, personable, and compassionate. If only everyone could be like her a lot more of us would it be so afraid to have these things done. PLEASE LET HER KNOW SHE IS APPRECIATED!!

Amy, Michael

My experience with Inland Imaging in Spokane was second to none. Amy and Mike treated me like family.  It was the best experience I have ever had with any healthcare facility.

Thank you so much!

Annette, Claire

Your service was excellent, starting with Annette on the phone, and Clair the friendly and professional provider. Well done Inland Imaging.

Dr. Stephanie Simonson, Lacy, & Jaylin

I have very bad claustrophobia and the girls in the room with me including the doc who put the dye in my shoulder, were all super sweet and patient and were willing to do whatever it took to make me feel safe and comfortable. One of the girls stood at the top opening the entire time of my procedure so I could see her just so I could calm my anxiety and feel safe and not so claustrophobic. They all went above and beyond their job for me and I appreciate that more than they will ever know. I will always go to that location and if I can have the same doc and ladies in my room I want them every time!

Dr. Stephanie Simonson

I had to have injections on both hips and was fortunate to have the same radiologist performing the injection part of my exam.  She was very personable, answered my questions, and really put me at ease.  Even though it was two different hips, she did not skip a beat with how she approached my visit and even shared that there may be a slight difference in what I may feel doing the left hip today which I appreciated that heads up so much because it was indeed different.

Cameron

My ultrasound tech was absolutely wonderful!

Pam

I was very satisfied; the receptionist Pam was very kind and helpful!

Wendy, Garland, Sarah, Anthony

My experience was top-notch.

Wendy the receptionist is always very friendly and efficient and explained everything to me.  She offered me a warm blanket and said it would make me feel better.

When I went to leave, I entered the waiting room and headed to the door and the receptionist Wendy said goodbye to me and the other employee standing behind her Tony also said goodbye & have a nice day.

All three of these staff members went above & beyond to make my experience comforting.

Anthony, Jennifer

Your staff, each and every one I encountered was very well trained, supportive, informative, polite, and respectful. I ran a medical practice for 40 years as a gastroenterologist so I have intimate knowledge of how things should be. You are brilliant there at Inland Imagining. Thank you.

Rylee, Jeff

Rylee checked me in, she was friendly and extremely sweet. I had an X-ray on my foot but didn't get the name of the X-ray tech, he was also very friendly. It is very rare to receive great customer service with a smile and especially in the medical industry! I appreciate Inland Imagining's staff and service; I won't go anywhere else.   (TC location)

Pam

The receptionist was awesome...she did her absolute best to get all my info entered so the technician could see me before he went to lunch. So I didn't have to wait for an hour. So Appreciated!

Erica, Julie, Dr. Douglas Murrey

All absolutely incredible.  Please thank them for me.

Katie

Excellent service. Katie Hayes, RN was absolutely great — kind and thorough, fun and funny.

Matthew, Allen

I can’t think of any improvements. Really an excellent experience. Matt and Alan were both so kind, clear, skilled, knowledgeable, and reassuring.

Dr. J Schlung

My experience today went very well. I was nervous because it was a follow-up mammo and the Dr explained the results very clearly and I felt much better when I left. Thank you, Dr Schlung.

Dr. Chen Yin

Doctor’s explanation really made a difference. She helped me understand and no confusion.

Robert

Robert, the CT scan assistant, was not only skilled but extremely kind and respectful to my husband and me.  Very impressive.

Kelly

Kelly was so very friendly, kind, and gentle as she possibly could be. She talked me through every step.

Laura

Laura who did my mammogram, was excellent. She answered all my questions, extremely knowledgeable and professional Excellent service!

Kristin

Mammography lady was excellent!! She was thorough, knowledgeable, professional, and very friendly!!  Pleasant and quick!

Christine, Denelle

My visit was great. The front desk was wonderful and the young lady performing my mammogram was professional and courteous. I was a bit nervous and she calmed my nerves with her kindness and demeanor.

Ronni

The lady who did my mammogram was very friendly, professional, and knowledgeable. She knew about dealing with my Electronics for diabetic care (Tandem pump & Dexcom CGM). I felt very comfortable in her care. Many, many thanks to her and Inland Imaging.

​Austin, Dr Judd

This was only my second time seeing this doctor.  Very warm personality.  The tech that was in the room and got me prepped for the procedure explained everything that she was doing.  Even explained exactly what the doctor was going to be doing.  I have arthritis in my right hand and was getting another injection to see if it would help improve the pain.  

When the doctor came in, he also took his time and explained exactly what he would be doing. Very good experience and will easily go back again if necessary.

Amalie, Dr. Leslie Russell

Everything was top-notch! Wonderful care team. In particular, Amali and Dr. Russell were superb. Their confidence, expertise, and kindness helped allay my fears. I would highly recommend Inland and your team to anyone who enquired. Thank you!

Cameron

When Cameron said she was there to take care of me, there was true authenticity in her statement. I appreciate the kindness and thoroughness of your staff.

Cameron was kind, professional, and thoughtful, and the care was great!

Amy, Jazelle, Ellen

Your personnel showed the greatest courtesy and spent time assuring me of details to help me with my uneasiness regarding the MRI. Everyone in the office showed kindness and attention to my comforts and needs.

Stephanie, Kyra, Loris

Everyone was so nice. The receptionist guy and the two gals that did my 2 procedures. Great place and a great experience!! Would recommend to anyone.

Camille

The Mamm tech was very personal and professional. Mamm callbacks are always stressful and she handled it like a pro. She did a great job positioning me while keeping me at ease.

Nick, Debra, Miranda

I had an excellent experience. Service was great from scheduling and prep instructions to getting checked in... I didn't even get a chance to sit in the waiting area before I was called back, and the ultrasound tech was awesome! I can't think of a single thing that could have gone better!

OBIC team, Dr C Seibold, Lisa, Katie, Robert

Lisa, Katie, Rob, and the Dr were wonderful. Each explained their role and treated me with such kindness and care. The procedure was totally painless and pleasant. It actually felt like a Day at the Spa rather than a Bone Marrow procedure. Kudos to these dedicated Healy Care professionals. 

Landon

When I said I have a panic disorder and had to bail out of my last MRI they were very helpful and offered music and other things to make it less stressful. The person who helped me get in the MRI machine was particularly kind and helpful (I think his name was Landon), especially when I started to panic. If it wasn't for him helping me get past my anxiety I couldn't have done it. Thank you!

Julie, Haylie, Dr Jordan Castle

I would like to personally commend my team: Julie was so extremely caring, thorough, and helpful; Haily was friendly and did her job well; Dr. Castle was skilled and performed my procedure well! The whole experience could not have been better, considering what I had done. Thank you so much. I am very thankful my doctor chose Inland Imaging!

Kimberly

I spoke with Kimmie in scheduling and wanted to say how much I appreciated her kindness and professionalism.  She listened to me and was so patient.  I tell you it really is refreshing nowadays to have that sort of care provided.

Sara

Sara was very professional, and kind and really made her feel comfortable and helped her feel at ease."   "She herself is in the medical field and just really felt that when you encounter those who are hands-on with patients and especially in diagnostic setting to have that compassionate care is so important and appreciated."  

Denise

A patient came in for a vascular US today at VC. The exam got done earlier than expected so her nephew was still waiting out in his car. It was raining and Jeanetta is legally blind, so she was having a very hard time seeing her way to the car. Denise went “above, and beyond and excelled” by helping her walk out to the car in the rain!

Great job Kylee and Mckenzie

All techs with whom I had contact were wonderful. I was very anxious about this procedure and they were just so professional and supportive that I was put completely at ease.

Hope, Ronald, Teresa

The staff that worked with Gary were excellent! We were pleased with their expertise and positive attitude. Gary couldn't have gotten better care anywhere else. Thank you to the staff, including the receptionist. All were great.

Britney, Dr. Molene

I was extremely happy in the c/o Britney and the radiologist. Brittany let the radiologist know how upset/scared I was and when the radiologist came in, she put my mind at ease like one couldn’t believe. I very much appreciated it.

Annie

The ultrasound tech I had was very sweet and professional, and educated us every step of the way. She was great!

Matthew

I was really impressed with the technician and his ability to explain everything being done. The service was prompt and there was no problem getting scheduled and seen.

Lindsey and Paula

Thank you for being so kind and caring of what is going on with me. Both of you were so gentle, thorough, and explained the steps of the procedure before and as they were happening. I could not have asked for a better experience.

Jennifer

Service was great! Especially Jennifer that called me back & explained things. Jennifer was very personable and patient and made me feel at ease

Ashley

The tech was so sweet and understanding that I had my baby with me. She even helped push the stroller. I really appreciate how kind and helpful she was.

Stephanie

X-ray Technician Stephanie was awesome. Great attitude and made me feel comfortable. Thank You!

Josh, Lori

My experience was great. I had to reschedule my appointment and they got me scheduled in a timely manner. I was greeted by a friendly gentleman and back to the exam very quickly. The lady doing the exam was very friendly and very good at her job!

Kaelene, Kylee

Very pleasant and comfortable experience. Many thanks to Kaylee and Kylee for their expertise and kindness!

Hily and Phil

Great provider team, gave an explanation of what to expect. Talked me through the process. No stress atmosphere.

Zoey and Jessica

The people who called me back and did the scan were very professional and explained in detail what would be happening. It went very well and quickly. I was surprised how easy it all went!

Elizabeth, Debra, Miguel, Rylee

Fantastic experience. I believe this was my second time at Inland Imaging, in the past I’ve had MRI’s at Kadlec and a hospital in Portland. Hands down Inland is superior to any other imaging facility. Love the staff there. I have a feeling I will be in for updated MRIs for my shoulders. I will request inland imaging for all my future MRI’s. I’d like to thank each and everyone in the office for making me feel so welcome.

Cori, Crystal, Lisa

Providence Neurosurgery reached out to Lisa in scheduling with an urgent request. Dr Carlson found that the patient needed to get an MRI prior, which could alter how he performs the surgery, so it was needed urgently. The PT required IV sedation so Lisa reached out to Nursing and MRI. Crystal and Cori were more than willing to do what they could to schedule this urgent request.

VP MRI Department

I am 65 years old and that was the best visit I have had at any hospital or medical facility ever. Everyone I interacted with was amazing and kind. This was my first exam with us! Way to go VP MRI team!

April

April was very patient with me and spent a great deal of time on the phone with me back and forth to make sure the information that was needed so I could get taken care of. 

Paula, Marianee, Jennifer, Hartlee

A great team that did my swallow test. Very professional and communicative. Keep up the good work! 

Catherine

Catherine, the Mammogram Tech, was so kind and compassionate!

Hannah

Great Big thank you to Hannah for being kind, calming and so helpful with my request. We need more people like her in the service industry. With everything that is going on with my husband, it was wonderful to work with her.

Jackie, Gregory

To be honest, it was my first time for imaging and they were all kind to me especially the one who guided me for the CT scan she was brilliant thank you so much

Robert

The gentleman who helped with my CT Scan was very professional and receptive to my questions. He was also personable, which I think is important to helping patients feel relaxed and heard. I will recommend this Inland Imaging location.

Greg, Susan

I was surprised how quickly I went through check-in and then was called in for the test. Is that the norm every day? The x-ray tech and the check-in clerk were exceptional. They knew their jobs and showed respect and care to me.

Cathi, Melissa

I was so pleased with the services I received. I had 3 exams that needed to be scheduled was hopeful to do it all on the same day. Cathi was who scheduled me she was so patient and she took her time answered all my questions and provided exceptional customer service. When I got to my appointment, I was greeted by the receptionist Melissa, who was very friendly, quick and efficient as well.

Shelby

Shelby helped me during my tests today. She was very kind, caring and explained everything to me and answered all of my questions. Being a retired physician, I appreciated all that she did and wanted to bring her exceptional   work to her direct supervisor!!! She was absolutely wonderful.  —  Dr. Debra Baylor  

Dr. Corey

I’ve always had a good experience with Inland Imaging no matter where we go. But I will say I really liked Dr Judd and his professionalism, as well as being friendly and positive. (Arthrogram patient seen at NP)

Jenny

XRay Tech, Jenny, was wonderful & could give in services on patient care & public relations. She was a “10” on a scale of 1 to 10."

Robert

Robert was GREAT! thank him for his courteous demeanor. It makes the appointment so much more pleasant!

Jacqueline, Katie

The staff were very caring and attentive, helping relieve my anxiety and making sure it was the best experience possible. Outlining the procedures and suggestions, letting me know what to expect and my alternatives for this visit and in the future. I will now book all my appointments at this facility!

Karen

A big thank you - I came a day early for my appointment and the receptionist asked if they could see me and they very graciously accommodated me! Thank you!

Michael, Suzanna, Stephanie

Excellent treatment from the moment I walked in to the moment I left!  I was greeted right away to check in and the process was very simple and concise.  Person checking in was super nice. Wait time was minimal.  Suzanna was awesome taking me back for pre-scan.  Very professional and courteous.  Answered all my questions and concerns.  Actual scan (w/Stephanie) was again professional and seamless.  I don't particularly like getting scans, but I do like Inland Imaging and its staff.

Britney, Rachelle, Dr Kirsch

The Doctor was great and so were Brittney and Rachelle.  All three were professional and had great communication and were wonderful at their jobs.

Josh, Chrissy, Joni

Check-in was personable and efficient. I didn't even sit down before I was called. The CT techs were empathetic, well trained and ensured I was comfortable during the scan. Very pleasant experience.

Hamilton, Cameron, Dr. Bell

Another outstanding and knowledgeable ultra sound tech. She was my favorite of all the techs I have met at Inland in the last few months since being diagnosed with breast cancer.  I’m assuming this survey is about my ultra sound guided biopsy with Dr. Bell. They both put me at ease with their kind manners and intelligence. Having to have a biopsy to rule/out cancer is anxiety provoking, but the empathetic manner and the way they worked so smoothly together, made it the best experience it could be.

Kaleb, Allen

I was very satisfied with the procedure.  I had Allen and Kaleb - they were very helpful and went above & beyond to address my concerns about being claustrophobic. Thanks to the whole team.

Greg, Ryan

Greg and Ryan were wonderful x-ray techs. They were very courteous and friendly the entire time.  I couldn’t have asked for a better visit!! they are great examples of patient care. I was in on 10/20/2023 at HF.

Paul

I received a call from a patent that was seen recently. She stated that she is being 84 years of age and has some mobility issues, however Paul was very accommodating, patient and really went above and beyond to help her.  She stated “you just don’t see that these days and when you do you need to get it out and make sure they know how appreciated they are!”

Gina

Gina answered the phone when I was desperately trying to get an earlier appointment and was amazingly helpful. With the hold times, it was really kind of her to be willing to do so and I had to share this with you because she showed true customer service. It was beyond the call of duty, It was kindness. Please thank Gina for me.

Matt

The technician who took my X-rays was kind, friendly, and professional. I appreciated the great care that I received! No improvement needed!

Meliss, Arthur, Jessica

I got to inland imaging early & they took me right back which was pleasantly unexpected. Everyone was warm & friendly and explained each detail clearly. Wonderful service!

Kelly

Lisa in scheduling reached out to let me know that we had a patient call into scheduling who was in a severe amount of discomfort and wanted to get an earlier MRI appt due to having a pacemaker. Lisa N reached out to SHMC scheduling team and spoke with Kelly who worked very hard to try and get the patient in and was able to make a spot work and got him in today!!!!!! The patient's wife Pam was in complete AWE.

Kelly

Kelly was very professional, friendly, and informative. She put me at ease during this mammogram.

Amber

The woman who did my mammogram was amazing, and friendly and really made me feel good about what was going on throughout the whole exam. Awesome experience, thanks to her!

Nicole, Nash

All were professional and upfront. I was informed that I was going to have someone in training and she and other staff members were really nice people: the trainee even complimented me on my outfit.

Dr. Sean Koskinen, Lei, Elisa

The staff was amazing from the moment I walked in. The receptionist, the ultrasound tech, the doctor. Everyone made me feel so incredibly comfortable when I was so incredibly nervous about my biopsy. 100 times would recommend it to anyone.

Inland Team

Your team does an amazing job. Totally organized and efficient, friendly and compassionate. (I am in the medical field so have much experience in all aspects of patient care, so I know you how patients should be treated.) My husband had catastrophic medical events starting last May and spent approximately 60 days in-house this summer between HFH and SHMC. During and since we’ve had procedures with Inland, and the experience has always been amazing. Keep up the good work, and keep hiring compassionate, passionate staff. They make a huge difference for those of us navigating scary waters!

Josh

My visit exceeded my expectations and I felt like a human that was treated with respect. The receptionist was friendly and helped me crack a smile and laugh during some dark days. That means a lot to a person in my situation.

Dr. Amy Newton

After my screening breast ultrasound, I was called back for areas that needed additional imaging. Time was actually available for the same day. Radiologist and Tech were amazing. They both spent a lot of time taking images ensuring that all the areas of concern were just fatty normal tissue and not tumors. Both of these women are passionate about their work and passionate about taking care of patients. Thank you so much Inland Imaging!

Molly, Jason

I deal with claustrophobia & was nervous about having an MRI. Both the intake nurse and MRI tech did so much to help me feel more comfortable & I made it through the MRI completely relaxed. I’m so thankful for their understanding & care. I will definitely ask for any imaging needs I may have to be referred there for my care. THANK YOU!

Miranda, Nicole

It was perfect!  Initially, my appt was at the Holy Family facility, I live over an hour away so was on my way into town when my phone rang.  I pulled over to answer it & was told I needed to reschedule as their machine went down.  They very graciously found an opening at a different location for today since I was already in town, thank goodness!

Andrea, Joe

I was pleased with the compassion, care, humbleness, support, enthusiasm, professionalism, and time effort Andrea and Joe put into helping me overcome my fear of getting inside the open MRI machine. They deserve a high-five for their hard work ethic! A big shout-out to Andrea who stayed with me as I asked her to do. She took time out of her day to sit beside me, calm me down, and make a conversation that would distract my mind. Thank you both for all you do!

Tyler, Heather

I am always impressed by the Inland Imaging Team. Today in MRI, they walked me through what to expect and made me feel very comfortable. They did not seem like they were just rushing through a job to get done but instead saw me as a person showing up who was clueless and needed their guidance and encouragement. I really appreciate Inland Imaging!

Joe, Katie

Continue the Great reputation I have for the Providence location for Inland Imaging! The technician and assistant were so caring and thorough with information and made me feel quite at ease for my MRI. I was even provided a warm blanket and footies since I am always so cold. They couldn't have been more kind! Highly recommend and kudos to those particular people.

Sierra, Andrew, Brendan, Kaelene, and Julie M.

My 15-month-old had to have an ultrasound and an x-ray and was not happy about it, screamed, and just refused to sit still. Every single person we encountered was so kind, patient, and caring. I truly can't thank them enough for how well they handled the situation.

Ashley

This experience was outstanding. The schedulers helped me acquire an MRI appointment before I had to leave town on a planned trip. They went the extra mile for me! Many thanks!" (MRI patient)

Angie

I have mobility problems and the tech was so nice and caring and she helped me to my car! Above and beyond!

Mike, Sabrina

Amazing technicians in Nuclear med. Very professional, engaging, and thorough. Thank you."

Jason, Heather, Makayla, Jen

There is ABSOLUTELY nothing that could have been done to improve.  I was not prepared for what the exam would entail and everyone from the person who brought me back. The nurse, technician, and the other staff were incredible.  I cried a lot and they continually put my mind at ease and helped calm me down.   INLAND IMAGING SOUTH COWLEY IS INCREDIBLE!

Steven, Andrea

Your staff was very courteous and thoughtful of my extreme claustrophobia and took care to explain the entire procedure and to assist with supplying me with every factor that would benefit me to help me cope during as in a washcloth folded perfectly to shield my eyes, ear plugs and padding on side of head to protect from head gear and to top it off the beautiful scent of lavender was added for me to smell to help relax me.  They were patient and spoke calmly and not demeaning towards me but respectfully which is greatly appreciated.  Very, very helpful and gentle staff with lots of knowledge and experience. Thank you.

Arthur, Jessica

The team that saw me today was exceptional from the time I went back for my procedure, during the CT scan and when I left. They cared about me and my level of anxiety and made sure I was comfortable from start to finish. I can't say enough good things about my experience today. Kudos for having such great people on you staff.

Amy

I had a mammogram at the Inland Imaging SHIC location this morning.  My technologist, Amy, was wonderful!  She was professional, kind and engaging.  I never look forward to my mammogram, but Amy had me in and out quickly and provided an overall great patient experience.  She even provided me with deodorant wipes when I forget to bring deodorant with me to apply after the exam.  Thank you so much Amy for being so caring!

Amber

Best customer service I’ve ever had! Personable, caring, gentle, wise. The world needs more people like her! My hubby came home from 2 back surgeries, so she was comforting. I nominate her for Employee of the Month!

— Mamm patient, IITC

Mario, Kaleb

Mario and Kaleb were excellent! Very kind and informative and made me feel well taken care of during my MRI. Thank you!

— MRI patient, HF

Ellie

Especially kind was the young lady who scheduled the appointment. She scheduled the Northside based on our personal needs.

— Patient at HF

Gayle, Robin

A patient called to say that she was very happy with the care she received. Her last mammogram was in 2015 and was not a good experience —she just recently had the courage to come in — and she was so glad she did. Gayle, who did her mammogram, and Robin who did her bone density made her feel very comfortable. She said that the excellent care she received was very much appreciated.

— Mamm patient

Brian

I was really impressed by the staff! They were super friendly, and they made sure I was
comfortable for my MRI!

— MRI patient

Riley

My experience was good. Riley was kind and understanding and very professional.

— CT patient

Mirand, Dr.Kirsch

Perfect experience! The tech was courteous, professional, and very competent. It was especially gratifying to have Dr. Kirsch physically at the bedside helping with the ultrasound, and providing immediate, meaningful, and understandable interpretation and advice! Thank you!

— US patient, HF

Sara

The woman who did my mammogram on August 25th was one of the nicest people that made my experience lovely. Not something you can always say about a mammogram. A big thank you to that wonderful woman.

— Mamm patient

Tom

Thanks for all your help uploading images for our Mammography Accreditation at Valley Park and Holy Family. You make it so easy for us and we are grateful for your help! Thank you, Kyra!

—      Patient

JT

My technician, JT, was extremely thoughtful and through. He was very detailed in explaining the procedure and making sure I was comfortable every step of the way. I was also very impressed with how quickly Inland Imaging got me in for this test and how quickly the results were on My Chart!

—      Patient

Dallas, Michelle, Susan

Your staff was “over-the-top” wonderful. Everyone was so friendly and took great care of me. I even liked how you had your rooms labeled with Super Hero’s. I can tell you all have fun at work. Thank you, it was a pleasure to visit you all.

—      Patient

Craig, Chotley

Everyone that we have worked with from getting scheduled, checking if information from my doctor was received, calling to check status of getting an appointment almost every day, to checking in, and finally my procedure were above and beyond helpful and nice.  I cannot explain how wonderful every person treated my wife or myself. I would not want you to change anything! Keep your wonderful employees!! When faced with personal medical struggles, all your employees were a refreshing break. We cannot thank you.

— PET SCAN patient

Pam

Had a patient call wanting to tell you what an amazing job Pam did when she took her daughter to NP. Said she went above and beyond with them. Said the x-ray should probably really be a STAT so she called the office to get the ok and the pts mom was super appreciative and happy with how they were treated. Nice job Pam!!

— Lindsey 

Erin

Erin is a wonderful technician and very sweet. I travel more than an hour for my appointments because of the great care and compassion I receive every visit."

— Mammogram pt at SHIC 

Makayla P., Brooke H., Riley H.

The receptionist was friendly and extremely helpful, and the clinicians were kind and sensitive. Thank you so much for your care. Beyond excellent!!

-Patient

Eric L., Jazelle R.

Your staff was extremely compassionate and considerate. They made me feel taken care of. Please thank them for me.

-Patient

Jaycie K., Brian H.

The MRI dept was friendly, professional & very thoughtful of my comfort. They made an uncomfortable procedure as pleasant as possible."

-Patient

Laura G.

The technician today was very nice and respectful. I actually felt cared about today for my health with my mammogram. She was amazing and needs to be recognized for how she treats people with respect.

-Patient

Lori G.

I was so impressed with my visit today. The technician was great. She was professional, knowledgeable and friendly. The atmosphere is so comfortable. I would definitely recommend Inland Imaging to my family and friends.

-Patient

Paul P.

Paul called me back for an MRI and from the get-go, he was very professional and kind. He was patient with me the entire time during the questioning and preparing for the MRI and even afterward he sensed that I was feeling a bit off and was very attentive and extremely patient with me as well. Anymore finding people that offer this level of customer service is very rare and wanted to share and extend my gratitude for Paul going above and beyond.

-Patient

Paula T., Hartlee S., Sonya S.

I was so impressed with all the staff that cared for me. The receptionist that checked me in was very friendly and a great help as I was very nervous and anxious about the test I was having. The nurse/assistant that called me back and help the procedure was very caring and helpful as was the Provider that performed the exam. I would highly recommend Inland Imaging to all my family and friends for the wonderful service I received. Thank you.

-Patient

Stephanie O., Joanne H.

Everybody was just awesome. Made the process very smooth and pleasant :-) thank you so very much! :-  I can’t remember the name of the lady that checked me in :-) Stephanie was awesome.

— Patient

Michelle C.

MRI tech was very calming and encouraging. Made an anxiety-ridden patient more at ease. Loved the lavender aromatherapy patch, very soothing.

— Patient

Robin F.

The technician, Robin, was exceptionally cheerful and caring. Her manner was comforting and reassuring. I had come early and the patient preceding me was late, so Robin took me in and was done in no time.

— Patient

Kaylene H.

Staff bent over backwards to find me an appointment due to a machine malfunction.  Thank you!

— Patient

Cameron H. and Dr. David H.

They were fantastic. Very attentive to my needs and very educational.  Thanks!

— Patient

Megan N.

I wanted to let you know that our Front Desk team cannot say enough great things about Megan in scheduling. I apologize I don’t have a last name. She has gone above and beyond more than once for us on STAT cases and has been a pleasure to work with.

— Patient

Sabrina M. and Matthew B.

They were extremely courteous and gentle. They made sure I was warm with blankets.  I always dread the needle/ contrast appliance for MRI's and they took care of everything like the pros they are.  Please thank them very much for their care and attention.  Holy Family is still my fav for MRI's.

— Patient

Joe S.

The tech was great.  He knew I was anxious and took his time explaining, gave me options and time to acclimate.  I really appreciated it and he helped put me at ease."

— Patient

VP staff

The staff were all very friendly and helpful. I live in Idaho, and I come in purposely to use your facility for any imaging needs.”

— Patient

Amy K.

Calling for my appointment was a real blessing that I got Amy who went beyond in what was expected to get me in appointments quickly because of a significant problem I was having and that was on Thursday and today is Friday.

— Patient

SC MRI Team

To be honest there isn’t anything that I experienced during my visit that gave me any indication that something needed improvement. The front desk staff was amazing, I sat down for maybe a minute and a half before being called back. The staff that was in the back that did my MRI did an amazing job and were super friendly. They kept making sure I was okay throughout the process. This was my first MRI and it was a great experience that left me feeling like I was cared for and with the ability to come back for more if need be.

— Patient

IITC staff

All services provided by Inland Imaging were truly respectful and professional.  I highly recommend Inland Imaging for their service, attention to patient needs, and the professional and respectful care they provide.

— Patient

Sara S.

The lady that did the exam explained everything very well and was easy to chat with. She didn’t know it, but I was having a rough day as my beloved dog had just passed away. She helped me forget about that for a while and even got me to laugh. I think her name was Sarah. — Mammogram patient

Mandy Overly: I was treated with dignity and respect especially since I have a pacemaker. She was very diligent about making sure I was comfortable.

— Mammogram patient

Denelle L.

It was fantastic. I think this technician is the best one I’ve ever had with mammograms, very thorough, and explained everything very well.

— Mammogram patient

Lori G.

It was great, I loved the tech Lori— she was nice, quiet, and very gentle and efficient. Thank you for the smooth appointment.

— Mammogram patient

Ondrej K., Amanda M.

The technicians were great! I was nervous after having a panic attack at my first appointment. They helped me through the whole process. The technician continually checked in throughout the MRI to make sure I was comfortable and calm enough to continue. They let me make decisions every step of the way. I was able to get through the whole process due to how the technicians handled my anxiety. They made to make me feel safe and comfortable.

— MRI patient at HF

Erin E.

The technician who performed my mammogram was the BEST I have ever had. She was so kind and competent. I am flat-chested, and it is always very difficult to get a good scan of my breast tissue. In the past, mammograms have been so unpleasant (both due to pain and the attitude of the technician) that I dreaded getting them. That was not the case in this procedure, and I am truly grateful!

— Mammogram patient at VC

Dr. Corey J., Dan D.

Excellent service by all! Dan the technical nurse that assisted Dr Judd was extremely professional, friendly, and knowledgeable. Thank you, Dr. J. and Dan!

— Foot Injection patient

Jess C.

I just wanted you to know that your whole PRA team does a great job but Jess really went above and beyond for me on Friday evening (5/19). She was so pleasant and helpful. She knew what I needed almost before I could finish telling her what I needed. I was so impressed with her swift work, positive and helpful attitude, and pleasant demeanor. You really have a great employee there. Keep up the great work!”

— Dr. Husterlid

Pam

There was a patient that was having bad tremors/seizures and wasn't able to do her MRI. The MRI tech came and asked that we keep an eye on her in the lobby until her husband arrived. Pam immediately went out and sat with her and held her head so she didn't hit it on the chair. The patient and her husband were extremely thankful to Pam for the help and comfort she gave her. I love working with Pam and have noticed that Pam is always very compassionate with the patients and goes out of the way to be helpful and welcoming.

— Susan H.

Vanessa S.

I was called to see if I could fill a cancelation on a Saturday afternoon for an appointment, I hadn't even made yet on my referral. I was really impressed with the entire experience. Everything was so calm and relaxed, not what I had experienced before. This was better than I ever expected thanks to the people that took care of me. I wish I would've asked her name, very professional, informative, and comforting, Be sure to thank her there's not enough like her out there!"

- MRI patient

Dr P., Inland nurses

From start to finish, from nurses in prep to nurses assisting my doctor, they were all excellent. They showed compassion and concern for my well-being. That's what makes your inland imaging stand out from other places. My Doctor Dr. P. is also very compassionate and caring too. He is one of the best doctors I get to see. So don't change anything, keep doing as you do!

- Sandra (patient)

Mari L.

I have to give a shout-out to Nurse Mari. She was awesome. She thoroughly explained everything that was going on and everything that would happen during the exam. She was spot on. Enjoyed talking to her.

— Patient

Sara S.

EXCELLENT Job. I really liked the Woman who did my Mammogram. She was AWESOME!!! Very caring and explained everything to me. Thank her for me. She was so friendly and did a fantastic job.

— Patient

Amanda W.

The fastest Bone Density appointment and most professional care and explanations, I have ever experienced. Thank you for your professionalism and for putting your patient’s care first.

— Patient

Loris L.

I checked in a patient yesterday who said she was in getting her CCAC exam since her husband’s scan probably saved his life. She told me his CCAC found one artery completely blocked and 2 others that were clogged. From the scan, they tried to do a Stent but the clogged artery was calcified. He then had quadruple bypass surgery prior to him having a heart attack.

— Patient

Jen M.

It was a great experience because of Jen the RN. She is empathetic to us that have issues with claustrophobia and anxiety when it comes to getting an MRI. She is so refreshing with her compassion. Thank you Jen; you made it wonderfully easy for me.

- Patient

Denelle L.

I had a mammogram on February 7, this year. I’m 75 and have had many of these procedures. The technician was the best! No discomfort but clear pictures on the 1st go. If I knew her name, I would request her next time.

— Sara

Mariah R.

Ultrasound with Mariah was sooo pleasant and comfortable. She is a true delight!

— Mary

Dr. Jason V.

My husband, Gabe was so appreciative of the approach you took in explaining the kidney biopsy procedure, especially the time you took to address specific concerns. You spoke clearly, confidently, and slowly enough, leaving us both feeling relaxed and reassured. Some physicians, in their expertise and confidence, unknowingly give off a perceived arrogance, which for many patients creates doubt and fear. Not you! So, thank you for taking the extra minutes to relate to your patients – it truly matters and makes an incredible difference.

— Meredith, Director of Acute Care Services, Providence SHMC

LuWanda and IITC team

I met with BestMed on Friday. Sandy at the front desk had very high praise for your entire staff. She was in to see us for a couple of imaging studies and procedures in recent weeks. She said that everyone, from the front desk to the techs to the rads, was fantastic, and she cannot say enough good things about our professionalism and care. Compliment your team for the exceptional service they provide and let them know they are making a real difference in our patients’ lives.

— David D.

Marie B.

Marie scheduled multiple MRIs for my daughter today. She was very helpful and got us in when we needed. We are so grateful for her help – she was awesome!”

— Patient

Dr. Trent S.

Thank you so very much for your detailed reading of my MRI. I believe it will be key to my healthy recovery. Happy Holidays!

— Patient

Nicole D., KC S., Jenna F., and Cindy W.

I just had a customer reach out to me expressing his thanks for the great treatment he received from his MRI on December 15th. He said he was well taken care of from the beginning of his exam, during and after. He called out Nicole D., KC S., Jenna F., and Cindy W. from nursing. He stated that if he needs another MRI he’s gained the confidence to try without sedation just from that visit. We are very lucky to have such a great team.

—Shannon T.

Amy B.

Amy is always willing to learn and challenge herself with new exams. She dives in head first and can get through any type of study. She is also very flexible when swapping shifts to help her co-workers. You are a rockstar Amy, Inland is SO lucky to have you back!

—Andrea S.

Paige T.

Paige is always so great at making sure patients are helped, she gets them rescheduled when they need to be rescheduled. She will not hesitate to call doctors' offices if she needs to. She really goes above and beyond getting things figured out! Paige is always willing to lend a helping hand, and everyone loves to work with her.

—Anonymous

Nicole S. and SC CT

I had a patient whose son was in Seattle at Swedish and she flew over here to Spokane for what she thought was her CT scan but was actually her bone density. I called scheduling to see if we could work her in for the CT and got Nicole. Nicole tried everything she possibly could to get through to Spok. Urology to get a stat CR ordered (since we didn't have one) so we could do the pt here at HF (couldn't do an ISTAT due to the new machine and staffing). Nicole continued to call the other locations and SC was the only one able to squeeze her in. Patient was so happy!

Thank you so much, Nicole and SC CT!!

— Lindsey G.

Josh, Julie, Michelle, Mike, Dr. Douglas H., Emma Roders, Nevdahl, Claypool, Olsen

The NP MRI and X-ray team along with Dr. Handley agreed to do an arthrogram patient that was 2 hours late thinking her appointment was at 1 pm instead of 11 am. Josh Roders and Dr. Douglas H. cut their lunches short for this patient even though they had 4 injection patients scheduled for the afternoon. MRi had a patient that was being done at HF and did not hesitate to accommodate this patient. This team rocked today. The patient was very grateful.

— Teresa B.

Marquee W.

I am an 80-year-old retired after 30 years as a special agent from DOJ. I have been serviced through the last 30-40 years in all kinds of facilities that deal with medical care, i.e., hospitals, clinics, XRay, etc. I really wanted you to know just how great your personnel is! From your staff at the front desk to the staff at your nuclear/CT portion. Most of all, I personally want to thank "Marquee" for his remarkable care during my scans! He has to be one of the most remarkable human beings I have ever had the pleasure of meeting. His professional demeanor and the help he had to give me was above and beyond anything I have been subjected to. I have had 3 surgeries on my back, total knee replacement on my left knee, a pacemaker/defibrillator, surgery/joint rebuild of my left hand for a gunshot wound, and various other procedures, so I believe I am a qualified person to appreciate these individuals. Thanks in advance for notifying the individuals involved (sorry I couldn't get all their names). But again, you have an extraordinary staff! Thank you for your service. Best to you all this season and for the rest of the year!

— Patient

Brittany S.

Brittany was following up on an outside pediatric study from the Tri-Cities where there was monophasic flow in a lower extremity. Despite a squirming baby, she followed the pathology as far proximally as baby would allow, and even when she was frustrated about one image, she went back up and re-evaluated from there even more proximally to find a very small narrowing/compression in an artery! She could have taken the easy way out and just been satisfied with saying, "appears unchanged from prior" but instead, she went up and re-evaluated to actually find the source of this baby's problem. It made me proud to work with her and know that she cared enough for the patient's care to give the baby's family a more thorough answer.