What Our Patients Say About Us.

EMPLOYEE KUDOS

Dr. Stephanie Simonson

I had to have injections on both hips and was fortunate to have the same radiologist performing the injection part of my exam.  She was very personable, answered my questions and really put me at ease.  Even though it was two different hips, she did not skip a beat with how she approached my visit and even shared that there may be a slight difference in what I may feel doing the left hip today which I appreciated that heads up so much because it was indeed different.

Cameron

My ultrasound tech was absolutely wonderful!

Pam

I was very satisfied; the receptionist Pam was very kind and helpful!

Wendy, Garland, Sarah, Anthony

My experience was top-notch.

1) Wendy the receptionist is always very friendly and efficient and explained everything to me.  She offered me a warm blanket and said it would make me feel better

3) When I went to leave I entered the waiting room and headed to the door and the receptionist Wendy said goodbye to me and the other employee standing behind her Tony also said goodbye & have a nice day.

All three of these staff members went above & beyond to make my experience comforting.

Anthony, Jennifer

Your staff, each and every one I encountered was very well trained, supportive, informative, polite, and respectful. I ran a medical practice for 40 years as a gastroenterologist so I have intimate knowledge of how things should be. You are brilliant there at Inland Imagining. Thank you.

Rylee, Jeff

Rylee checked me in, she was friendly and extremely sweet. I had an X-ray on my foot but didn't get the name of the X-ray tech, he was also very friendly. It is very rare to receive great customer service with a smile and especially in the medical industry! I appreciate Inland Imagining's staff and service; I won't go anywhere else.   (TC location)

Pam

The receptionist was awesome...she did her absolute best to get all my info entered so the technician could see me before he went to lunch. So I didn't have to wait for an hour. So Appreciated!

Erica, Julie, Dr. Douglas Murrey

All absolutely incredible.  Please thank them for me.

Katie

Excellent service. Katie Hayes, RN was absolutely great — kind and thorough, fun and funny.

Matthew, Allen

I can’t think of any improvements. Really an excellent experience. Matt and Alan were both so kind, clear, skilled, knowledgeable, and reassuring.

Dr. J Schlung

My experience today went very well. I was nervous because it was a follow-up mammo and the Dr explained the results very clearly and I felt much better when I left. Thank you, Dr Schlung.

Dr. Chen Yin

Doctor’s explanation really made a difference. She helped me understand and no confusion.

Robert

Robert, the CT scan assistant, was not only skilled but extremely kind and respectful to my husband and me.  Very impressive.

Kelly

Kelly was so very friendly, kind, and gentle as she possibly could be. She talked me through every step.

Laura

Laura who did my mammogram, was excellent. She answered all my questions, extremely knowledgeable and professional Excellent service!

Kristin

Mammography lady was excellent!! She was thorough, knowledgeable, professional, and very friendly!!  Pleasant and quick!

Christine, Denelle

My visit was great. The front desk was wonderful and the young lady performing my mammogram was professional and courteous. I was a bit nervous and she calmed my nerves with her kindness and demeanor.

Ronni

The lady who did my mammogram was very friendly, professional, and knowledgeable. She knew about dealing with my Electronics for diabetic care (Tandem pump & Dexcom CGM). I felt very comfortable in her care. Many, many thanks to her and Inland Imaging.

​Austin, Dr Judd

This was only my second time seeing this doctor.  Very warm personality.  The tech that was in the room and got me prepped for the procedure explained everything that she was doing.  Even explained exactly what the doctor was going to be doing.  I have arthritis in my right hand and was getting another injection to see if it would help improve the pain.  

When the doctor came in, he also took his time and explained exactly what he would be doing. Very good experience and will easily go back again if necessary.

Amalie, Dr. Leslie Russell

Everything was top-notch! Wonderful care team. In particular, Amali and Dr. Russell were superb. Their confidence, expertise, and kindness helped allay my fears. I would highly recommend Inland and your team to anyone who enquired. Thank you!

Cameron

When Cameron said she was there to take care of me, there was true authenticity in her statement. I appreciate the kindness and thoroughness of your staff.

Cameron was kind, professional, and thoughtful, and the care was great!

Amy, Jazelle, Ellen

Your personnel showed the greatest courtesy and spent time assuring me of details to help me with my uneasiness regarding the MRI. Everyone in the office showed kindness and attention to my comforts and needs.

Stephanie, Kyra, Loris

Everyone was so nice. The receptionist guy and the two gals that did my 2 procedures. Great place and a great experience!! Would recommend to anyone.

Camille

The Mamm tech was very personal and professional. Mamm callbacks are always stressful and she handled it like a pro. She did a great job positioning me while keeping me at ease.

Nick, Debra, Miranda

I had an excellent experience. Service was great from scheduling and prep instructions to getting checked in... I didn't even get a chance to sit in the waiting area before I was called back, and the ultrasound tech was awesome! I can't think of a single thing that could have gone better!

OBIC team, Dr C Seibold, Lisa, Katie, Robert

Lisa, Katie, Rob, and the Dr were wonderful. Each explained their role and treated me with such kindness and care. The procedure was totally painless and pleasant. It actually felt like a Day at the Spa rather than a Bone Marrow procedure. Kudos to these dedicated Healy Care professionals. 

Landon

When I said I have a panic disorder and had to bail out of my last MRI they were very helpful and offered music and other things to make it less stressful. The person who helped me get in the MRI machine was particularly kind and helpful (I think his name was Landon), especially when I started to panic. If it wasn't for him helping me get past my anxiety I couldn't have done it. Thank you!

Julie, Haylie, Dr Jordan Castle

I would like to personally commend my team: Julie was so extremely caring, thorough, and helpful; Haily was friendly and did her job well; Dr. Castle was skilled and performed my procedure well! The whole experience could not have been better, considering what I had done. Thank you so much. I am very thankful my doctor chose Inland Imaging!

Kimberly

I spoke with Kimmie in scheduling and wanted to say how much I appreciated her kindness and professionalism.  She listened to me and was so patient.  I tell you it really is refreshing nowadays to have that sort of care provided.

Sara

Sara was very professional, and kind and really made her feel comfortable and helped her feel at ease."   "She herself is in the medical field and just really felt that when you encounter those who are hands-on with patients and especially in diagnostic setting to have that compassionate care is so important and appreciated."  

Denise

A patient came in for a vascular US today at VC. The exam got done earlier than expected so her nephew was still waiting out in his car. It was raining and Jeanetta is legally blind, so she was having a very hard time seeing her way to the car. Denise went “above, and beyond and excelled” by helping her walk out to the car in the rain!

Great job Kylee and Mckenzie

All techs with whom I had contact were wonderful. I was very anxious about this procedure and they were just so professional and supportive that I was put completely at ease.

Hope, Ronald, Teresa

The staff that worked with Gary were excellent! We were pleased with their expertise and positive attitude. Gary couldn't have gotten better care anywhere else. Thank you to the staff, including the receptionist. All were great.

Britney, Dr. Molene

I was extremely happy in the c/o Britney and the radiologist. Brittany let the radiologist know how upset/scared I was and when the radiologist came in, she put my mind at ease like one couldn’t believe. I very much appreciated it.

Annie

The ultrasound tech I had was very sweet and professional, and educated us every step of the way. She was great!

Matthew

I was really impressed with the technician and his ability to explain everything being done. The service was prompt and there was no problem getting scheduled and seen.

Lindsey and Paula

Thank you for being so kind and caring of what is going on with me. Both of you were so gentle, thorough, and explained the steps of the procedure before and as they were happening. I could not have asked for a better experience.

Jennifer

Service was great! Especially Jennifer that called me back & explained things. Jennifer was very personable and patient and made me feel at ease

Ashley

The tech was so sweet and understanding that I had my baby with me. She even helped push the stroller. I really appreciate how kind and helpful she was.

Stephanie

X-ray Technician Stephanie was awesome. Great attitude and made me feel comfortable. Thank You!

Josh, Lori

My experience was great. I had to reschedule my appointment and they got me scheduled in a timely manner. I was greeted by a friendly gentleman and back to the exam very quickly. The lady doing the exam was very friendly and very good at her job!

Kaelene, Kylee

Very pleasant and comfortable experience. Many thanks to Kaylee and Kylee for their expertise and kindness!

Hily and Phil

Great provider team, gave an explanation of what to expect. Talked me through the process. No stress atmosphere.

Zoey and Jessica

The people who called me back and did the scan were very professional and explained in detail what would be happening. It went very well and quickly. I was surprised how easy it all went!

Elizabeth, Debra, Miguel, Rylee

Fantastic experience. I believe this was my second time at Inland Imaging, in the past I’ve had MRI’s at Kadlec and a hospital in Portland. Hands down Inland is superior to any other imaging facility. Love the staff there. I have a feeling I will be in for updated MRIs for my shoulders. I will request inland imaging for all my future MRI’s. I’d like to thank each and everyone in the office for making me feel so welcome.

Cori, Crystal, Lisa

Providence Neurosurgery reached out to Lisa in scheduling with an urgent request. Dr Carlson found that the patient needed to get an MRI prior, which could alter how he performs the surgery, so it was needed urgently. The PT required IV sedation so Lisa reached out to Nursing and MRI. Crystal and Cori were more than willing to do what they could to schedule this urgent request.

VP MRI Department

I am 65 years old and that was the best visit I have had at any hospital or medical facility ever. Everyone I interacted with was amazing and kind. This was my first exam with us! Way to go VP MRI team!

April

April was very patient with me and spent a great deal of time on the phone with me back and forth to make sure the information that was needed so I could get taken care of. 

Paula, Marianee, Jennifer, Hartlee

A great team that did my swallow test. Very professional and communicative. Keep up the good work! 

Catherine

Catherine, the Mammogram Tech, was so kind and compassionate!

Hannah

Great Big thank you to Hannah for being kind, calming and so helpful with my request. We need more people like her in the service industry. With everything that is going on with my husband, it was wonderful to work with her.

Jackie, Gregory

To be honest, it was my first time for imaging and they were all kind to me especially the one who guided me for the CT scan she was brilliant thank you so much

Robert

The gentleman who helped with my CT Scan was very professional and receptive to my questions. He was also personable, which I think is important to helping patients feel relaxed and heard. I will recommend this Inland Imaging location.

Greg, Susan

I was surprised how quickly I went through check-in and then was called in for the test. Is that the norm every day? The x-ray tech and the check-in clerk were exceptional. They knew their jobs and showed respect and care to me.

Cathi, Melissa

I was so pleased with the services I received. I had 3 exams that needed to be scheduled was hopeful to do it all on the same day. Cathi was who scheduled me she was so patient and she took her time answered all my questions and provided exceptional customer service. When I got to my appointment, I was greeted by the receptionist Melissa, who was very friendly, quick and efficient as well.

Shelby

Shelby helped me during my tests today. She was very kind, caring and explained everything to me and answered all of my questions. Being a retired physician, I appreciated all that she did and wanted to bring her exceptional   work to her direct supervisor!!! She was absolutely wonderful.  —  Dr. Debra Baylor  

Dr. Corey

I’ve always had a good experience with Inland Imaging no matter where we go. But I will say I really liked Dr Judd and his professionalism, as well as being friendly and positive. (Arthrogram patient seen at NP)

Jenny

XRay Tech, Jenny, was wonderful & could give in services on patient care & public relations. She was a “10” on a scale of 1 to 10."

Robert

Robert was GREAT! thank him for his courteous demeanor. It makes the appointment so much more pleasant!

Jacqueline, Katie

The staff were very caring and attentive, helping relieve my anxiety and making sure it was the best experience possible. Outlining the procedures and suggestions, letting me know what to expect and my alternatives for this visit and in the future. I will now book all my appointments at this facility!

Karen

A big thank you - I came a day early for my appointment and the receptionist asked if they could see me and they very graciously accommodated me! Thank you!

Michael, Suzanna, Stephanie

Excellent treatment from the moment I walked in to the moment I left!  I was greeted right away to check in and the process was very simple and concise.  Person checking in was super nice. Wait time was minimal.  Suzanna was awesome taking me back for pre-scan.  Very professional and courteous.  Answered all my questions and concerns.  Actual scan (w/Stephanie) was again professional and seamless.  I don't particularly like getting scans, but I do like Inland Imaging and its staff.

Britney, Rachelle, Dr Kirsch

The Doctor was great and so were Brittney and Rachelle.  All three were professional and had great communication and were wonderful at their jobs.

Josh, Chrissy, Joni

Check-in was personable and efficient. I didn't even sit down before I was called. The CT techs were empathetic, well trained and ensured I was comfortable during the scan. Very pleasant experience.

Hamilton, Cameron, Dr. Bell

Another outstanding and knowledgeable ultra sound tech. She was my favorite of all the techs I have met at Inland in the last few months since being diagnosed with breast cancer.  I’m assuming this survey is about my ultra sound guided biopsy with Dr. Bell. They both put me at ease with their kind manners and intelligence. Having to have a biopsy to rule/out cancer is anxiety provoking, but the empathetic manner and the way they worked so smoothly together, made it the best experience it could be.

Kaleb, Allen

I was very satisfied with the procedure.  I had Allen and Kaleb - they were very helpful and went above & beyond to address my concerns about being claustrophobic. Thanks to the whole team.

Greg, Ryan

Greg and Ryan were wonderful x-ray techs. They were very courteous and friendly the entire time.  I couldn’t have asked for a better visit!! they are great examples of patient care. I was in on 10/20/2023 at HF.

Paul

I received a call from a patent that was seen recently. She stated that she is being 84 years of age and has some mobility issues, however Paul was very accommodating, patient and really went above and beyond to help her.  She stated “you just don’t see that these days and when you do you need to get it out and make sure they know how appreciated they are!”

Gina

Gina answered the phone when I was desperately trying to get an earlier appointment and was amazingly helpful. With the hold times, it was really kind of her to be willing to do so and I had to share this with you because she showed true customer service. It was beyond the call of duty, It was kindness. Please thank Gina for me.

Matt

The technician who took my X-rays was kind, friendly, and professional. I appreciated the great care that I received! No improvement needed!

Meliss, Arthur, Jessica

I got to inland imaging early & they took me right back which was pleasantly unexpected. Everyone was warm & friendly and explained each detail clearly. Wonderful service!

Kelly

Lisa in scheduling reached out to let me know that we had a patient call into scheduling who was in a severe amount of discomfort and wanted to get an earlier MRI appt due to having a pacemaker. Lisa N reached out to SHMC scheduling team and spoke with Kelly who worked very hard to try and get the patient in and was able to make a spot work and got him in today!!!!!! The patient's wife Pam was in complete AWE.

Kelly

Kelly was very professional, friendly, and informative. She put me at ease during this mammogram.

Amber

The woman who did my mammogram was amazing, and friendly and really made me feel good about what was going on throughout the whole exam. Awesome experience, thanks to her!

Nicole, Nash

All were professional and upfront. I was informed that I was going to have someone in training and she and other staff members were really nice people: the trainee even complimented me on my outfit.

Dr. Sean Koskinen, Lei, Elisa

The staff was amazing from the moment I walked in. The receptionist, the ultrasound tech, the doctor. Everyone made me feel so incredibly comfortable when I was so incredibly nervous about my biopsy. 100 times would recommend it to anyone.

Inland Team

Your team does an amazing job. Totally organized and efficient, friendly and compassionate. (I am in the medical field so have much experience in all aspects of patient care, so I know you how patients should be treated.) My husband had catastrophic medical events starting last May and spent approximately 60 days in-house this summer between HFH and SHMC. During and since we’ve had procedures with Inland, and the experience has always been amazing. Keep up the good work, and keep hiring compassionate, passionate staff. They make a huge difference for those of us navigating scary waters!

Josh

My visit exceeded my expectations and I felt like a human that was treated with respect. The receptionist was friendly and helped me crack a smile and laugh during some dark days. That means a lot to a person in my situation.

Dr. Amy Newton

After my screening breast ultrasound, I was called back for areas that needed additional imaging. Time was actually available for the same day. Radiologist and Tech were amazing. They both spent a lot of time taking images ensuring that all the areas of concern were just fatty normal tissue and not tumors. Both of these women are passionate about their work and passionate about taking care of patients. Thank you so much Inland Imaging!

Molly, Jason

I deal with claustrophobia & was nervous about having an MRI. Both the intake nurse and MRI tech did so much to help me feel more comfortable & I made it through the MRI completely relaxed. I’m so thankful for their understanding & care. I will definitely ask for any imaging needs I may have to be referred there for my care. THANK YOU!

Miranda, Nicole

It was perfect!  Initially, my appt was at the Holy Family facility, I live over an hour away so was on my way into town when my phone rang.  I pulled over to answer it & was told I needed to reschedule as their machine went down.  They very graciously found an opening at a different location for today since I was already in town, thank goodness!

Andrea, Joe

I was pleased with the compassion, care, humbleness, support, enthusiasm, professionalism, and time effort Andrea and Joe put into helping me overcome my fear of getting inside the open MRI machine. They deserve a high-five for their hard work ethic! A big shout-out to Andrea who stayed with me as I asked her to do. She took time out of her day to sit beside me, calm me down, and make a conversation that would distract my mind. Thank you both for all you do!

Tyler, Heather

I am always impressed by the Inland Imaging Team. Today in MRI, they walked me through what to expect and made me feel very comfortable. They did not seem like they were just rushing through a job to get done but instead saw me as a person showing up who was clueless and needed their guidance and encouragement. I really appreciate Inland Imaging!

Joe, Katie

Continue the Great reputation I have for the Providence location for Inland Imaging! The technician and assistant were so caring and thorough with information and made me feel quite at ease for my MRI. I was even provided a warm blanket and footies since I am always so cold. They couldn't have been more kind! Highly recommend and kudos to those particular people.

Sierra, Andrew, Brendan, Kaelene, and Julie M.

My 15-month-old had to have an ultrasound and an x-ray and was not happy about it, screamed, and just refused to sit still. Every single person we encountered was so kind, patient, and caring. I truly can't thank them enough for how well they handled the situation.

Ashley

This experience was outstanding. The schedulers helped me acquire an MRI appointment before I had to leave town on a planned trip. They went the extra mile for me! Many thanks!" (MRI patient)

Angie

I have mobility problems and the tech was so nice and caring and she helped me to my car! Above and beyond!

Mike, Sabrina

Amazing technicians in Nuclear med. Very professional, engaging, and thorough. Thank you."

Jason, Heather, Makayla, Jen

There is ABSOLUTELY nothing that could have been done to improve.  I was not prepared for what the exam would entail and everyone from the person who brought me back. The nurse, technician, and the other staff were incredible.  I cried a lot and they continually put my mind at ease and helped calm me down.   INLAND IMAGING SOUTH COWLEY IS INCREDIBLE!

Steven, Andrea

Your staff was very courteous and thoughtful of my extreme claustrophobia and took care to explain the entire procedure and to assist with supplying me with every factor that would benefit me to help me cope during as in a washcloth folded perfectly to shield my eyes, ear plugs and padding on side of head to protect from head gear and to top it off the beautiful scent of lavender was added for me to smell to help relax me.  They were patient and spoke calmly and not demeaning towards me but respectfully which is greatly appreciated.  Very, very helpful and gentle staff with lots of knowledge and experience. Thank you.

Arthur, Jessica

The team that saw me today was exceptional from the time I went back for my procedure, during the CT scan and when I left. They cared about me and my level of anxiety and made sure I was comfortable from start to finish. I can't say enough good things about my experience today. Kudos for having such great people on you staff.

Amy

I had a mammogram at the Inland Imaging SHIC location this morning.  My technologist, Amy, was wonderful!  She was professional, kind and engaging.  I never look forward to my mammogram, but Amy had me in and out quickly and provided an overall great patient experience.  She even provided me with deodorant wipes when I forget to bring deodorant with me to apply after the exam.  Thank you so much Amy for being so caring!

Amber

Best customer service I’ve ever had! Personable, caring, gentle, wise. The world needs more people like her! My hubby came home from 2 back surgeries, so she was comforting. I nominate her for Employee of the Month!

— Mamm patient, IITC

Mario, Kaleb

Mario and Kaleb were excellent! Very kind and informative and made me feel well taken care of during my MRI. Thank you!

— MRI patient, HF

Ellie

Especially kind was the young lady who scheduled the appointment. She scheduled the Northside based on our personal needs.

— Patient at HF

Gayle, Robin

A patient called to say that she was very happy with the care she received. Her last mammogram was in 2015 and was not a good experience —she just recently had the courage to come in — and she was so glad she did. Gayle, who did her mammogram, and Robin who did her bone density made her feel very comfortable. She said that the excellent care she received was very much appreciated.

— Mamm patient

Brian

I was really impressed by the staff! They were super friendly, and they made sure I was
comfortable for my MRI!

— MRI patient

Riley

My experience was good. Riley was kind and understanding and very professional.

— CT patient

Mirand, Dr.Kirsch

Perfect experience! The tech was courteous, professional, and very competent. It was especially gratifying to have Dr. Kirsch physically at the bedside helping with the ultrasound, and providing immediate, meaningful, and understandable interpretation and advice! Thank you!

— US patient, HF

Sara

The woman who did my mammogram on August 25th was one of the nicest people that made my experience lovely. Not something you can always say about a mammogram. A big thank you to that wonderful woman.

— Mamm patient

Tom

Thanks for all your help uploading images for our Mammography Accreditation at Valley Park and Holy Family. You make it so easy for us and we are grateful for your help! Thank you, Kyra!

—      Patient

JT

My technician, JT, was extremely thoughtful and through. He was very detailed in explaining the procedure and making sure I was comfortable every step of the way. I was also very impressed with how quickly Inland Imaging got me in for this test and how quickly the results were on My Chart!

—      Patient

Dallas, Michelle, Susan

Your staff was “over-the-top” wonderful. Everyone was so friendly and took great care of me. I even liked how you had your rooms labeled with Super Hero’s. I can tell you all have fun at work. Thank you, it was a pleasure to visit you all.

—      Patient

Craig, Chotley

Everyone that we have worked with from getting scheduled, checking if information from my doctor was received, calling to check status of getting an appointment almost every day, to checking in, and finally my procedure were above and beyond helpful and nice.  I cannot explain how wonderful every person treated my wife or myself. I would not want you to change anything! Keep your wonderful employees!! When faced with personal medical struggles, all your employees were a refreshing break. We cannot thank you.

— PET SCAN patient

Pam

Had a patient call wanting to tell you what an amazing job Pam did when she took her daughter to NP. Said she went above and beyond with them. Said the x-ray should probably really be a STAT so she called the office to get the ok and the pts mom was super appreciative and happy with how they were treated. Nice job Pam!!

— Lindsey 

Erin

Erin is a wonderful technician and very sweet. I travel more than an hour for my appointments because of the great care and compassion I receive every visit."

— Mammogram pt at SHIC 

Makayla P., Brooke H., Riley H.

The receptionist was friendly and extremely helpful, and the clinicians were kind and sensitive. Thank you so much for your care. Beyond excellent!!

-Patient

Eric L., Jazelle R.

Your staff was extremely compassionate and considerate. They made me feel taken care of. Please thank them for me.

-Patient

Jaycie K., Brian H.

The MRI dept was friendly, professional & very thoughtful of my comfort. They made an uncomfortable procedure as pleasant as possible."

-Patient

Laura G.

The technician today was very nice and respectful. I actually felt cared about today for my health with my mammogram. She was amazing and needs to be recognized for how she treats people with respect.

-Patient

Lori G.

I was so impressed with my visit today. The technician was great. She was professional, knowledgeable and friendly. The atmosphere is so comfortable. I would definitely recommend Inland Imaging to my family and friends.

-Patient

Paul P.

Paul called me back for an MRI and from the get-go, he was very professional and kind. He was patient with me the entire time during the questioning and preparing for the MRI and even afterward he sensed that I was feeling a bit off and was very attentive and extremely patient with me as well. Anymore finding people that offer this level of customer service is very rare and wanted to share and extend my gratitude for Paul going above and beyond.

-Patient

Paula T., Hartlee S., Sonya S.

I was so impressed with all the staff that cared for me. The receptionist that checked me in was very friendly and a great help as I was very nervous and anxious about the test I was having. The nurse/assistant that called me back and help the procedure was very caring and helpful as was the Provider that performed the exam. I would highly recommend Inland Imaging to all my family and friends for the wonderful service I received. Thank you.

-Patient

Stephanie O., Joanne H.

Everybody was just awesome. Made the process very smooth and pleasant :-) thank you so very much! :-  I can’t remember the name of the lady that checked me in :-) Stephanie was awesome.

— Patient

Michelle C.

MRI tech was very calming and encouraging. Made an anxiety-ridden patient more at ease. Loved the lavender aromatherapy patch, very soothing.

— Patient

Robin F.

The technician, Robin, was exceptionally cheerful and caring. Her manner was comforting and reassuring. I had come early and the patient preceding me was late, so Robin took me in and was done in no time.

— Patient

Kaylene H.

Staff bent over backwards to find me an appointment due to a machine malfunction.  Thank you!

— Patient

Cameron H. and Dr. David H.

They were fantastic. Very attentive to my needs and very educational.  Thanks!

— Patient

Megan N.

I wanted to let you know that our Front Desk team cannot say enough great things about Megan in scheduling. I apologize I don’t have a last name. She has gone above and beyond more than once for us on STAT cases and has been a pleasure to work with.

— Patient

Sabrina M. and Matthew B.

They were extremely courteous and gentle. They made sure I was warm with blankets.  I always dread the needle/ contrast appliance for MRI's and they took care of everything like the pros they are.  Please thank them very much for their care and attention.  Holy Family is still my fav for MRI's.

— Patient

Joe S.

The tech was great.  He knew I was anxious and took his time explaining, gave me options and time to acclimate.  I really appreciated it and he helped put me at ease."

— Patient

VP staff

The staff were all very friendly and helpful. I live in Idaho, and I come in purposely to use your facility for any imaging needs.”

— Patient

Amy K.

Calling for my appointment was a real blessing that I got Amy who went beyond in what was expected to get me in appointments quickly because of a significant problem I was having and that was on Thursday and today is Friday.

— Patient

SC MRI Team

To be honest there isn’t anything that I experienced during my visit that gave me any indication that something needed improvement. The front desk staff was amazing, I sat down for maybe a minute and a half before being called back. The staff that was in the back that did my MRI did an amazing job and were super friendly. They kept making sure I was okay throughout the process. This was my first MRI and it was a great experience that left me feeling like I was cared for and with the ability to come back for more if need be.

— Patient

IITC staff

All services provided by Inland Imaging were truly respectful and professional.  I highly recommend Inland Imaging for their service, attention to patient needs, and the professional and respectful care they provide.

— Patient

Sara S.

The lady that did the exam explained everything very well and was easy to chat with. She didn’t know it, but I was having a rough day as my beloved dog had just passed away. She helped me forget about that for a while and even got me to laugh. I think her name was Sarah. — Mammogram patient

Mandy Overly: I was treated with dignity and respect especially since I have a pacemaker. She was very diligent about making sure I was comfortable.

— Mammogram patient

Denelle L.

It was fantastic. I think this technician is the best one I’ve ever had with mammograms, very thorough, and explained everything very well.

— Mammogram patient

Lori G.

It was great, I loved the tech Lori— she was nice, quiet, and very gentle and efficient. Thank you for the smooth appointment.

— Mammogram patient

Ondrej K., Amanda M.

The technicians were great! I was nervous after having a panic attack at my first appointment. They helped me through the whole process. The technician continually checked in throughout the MRI to make sure I was comfortable and calm enough to continue. They let me make decisions every step of the way. I was able to get through the whole process due to how the technicians handled my anxiety. They made to make me feel safe and comfortable.

— MRI patient at HF

Erin E.

The technician who performed my mammogram was the BEST I have ever had. She was so kind and competent. I am flat-chested, and it is always very difficult to get a good scan of my breast tissue. In the past, mammograms have been so unpleasant (both due to pain and the attitude of the technician) that I dreaded getting them. That was not the case in this procedure, and I am truly grateful!

— Mammogram patient at VC

Dr. Corey J., Dan D.

Excellent service by all! Dan the technical nurse that assisted Dr Judd was extremely professional, friendly, and knowledgeable. Thank you, Dr. J. and Dan!

— Foot Injection patient

Jess C.

I just wanted you to know that your whole PRA team does a great job but Jess really went above and beyond for me on Friday evening (5/19). She was so pleasant and helpful. She knew what I needed almost before I could finish telling her what I needed. I was so impressed with her swift work, positive and helpful attitude, and pleasant demeanor. You really have a great employee there. Keep up the great work!”

— Dr. Husterlid

Pam

There was a patient that was having bad tremors/seizures and wasn't able to do her MRI. The MRI tech came and asked that we keep an eye on her in the lobby until her husband arrived. Pam immediately went out and sat with her and held her head so she didn't hit it on the chair. The patient and her husband were extremely thankful to Pam for the help and comfort she gave her. I love working with Pam and have noticed that Pam is always very compassionate with the patients and goes out of the way to be helpful and welcoming.

— Susan H.

Vanessa S.

I was called to see if I could fill a cancelation on a Saturday afternoon for an appointment, I hadn't even made yet on my referral. I was really impressed with the entire experience. Everything was so calm and relaxed, not what I had experienced before. This was better than I ever expected thanks to the people that took care of me. I wish I would've asked her name, very professional, informative, and comforting, Be sure to thank her there's not enough like her out there!"

- MRI patient

Dr P., Inland nurses

From start to finish, from nurses in prep to nurses assisting my doctor, they were all excellent. They showed compassion and concern for my well-being. That's what makes your inland imaging stand out from other places. My Doctor Dr. P. is also very compassionate and caring too. He is one of the best doctors I get to see. So don't change anything, keep doing as you do!

- Sandra (patient)

Mari L.

I have to give a shout-out to Nurse Mari. She was awesome. She thoroughly explained everything that was going on and everything that would happen during the exam. She was spot on. Enjoyed talking to her.

— Patient

Sara S.

EXCELLENT Job. I really liked the Woman who did my Mammogram. She was AWESOME!!! Very caring and explained everything to me. Thank her for me. She was so friendly and did a fantastic job.

— Patient

Amanda W.

The fastest Bone Density appointment and most professional care and explanations, I have ever experienced. Thank you for your professionalism and for putting your patient’s care first.

— Patient

Loris L.

I checked in a patient yesterday who said she was in getting her CCAC exam since her husband’s scan probably saved his life. She told me his CCAC found one artery completely blocked and 2 others that were clogged. From the scan, they tried to do a Stent but the clogged artery was calcified. He then had quadruple bypass surgery prior to him having a heart attack.

— Patient

Jen M.

It was a great experience because of Jen the RN. She is empathetic to us that have issues with claustrophobia and anxiety when it comes to getting an MRI. She is so refreshing with her compassion. Thank you Jen; you made it wonderfully easy for me.

- Patient

Denelle L.

I had a mammogram on February 7, this year. I’m 75 and have had many of these procedures. The technician was the best! No discomfort but clear pictures on the 1st go. If I knew her name, I would request her next time.

— Sara

Mariah R.

Ultrasound with Mariah was sooo pleasant and comfortable. She is a true delight!

— Mary

Dr. Jason V.

My husband, Gabe was so appreciative of the approach you took in explaining the kidney biopsy procedure, especially the time you took to address specific concerns. You spoke clearly, confidently, and slowly enough, leaving us both feeling relaxed and reassured. Some physicians, in their expertise and confidence, unknowingly give off a perceived arrogance, which for many patients creates doubt and fear. Not you! So, thank you for taking the extra minutes to relate to your patients – it truly matters and makes an incredible difference.

— Meredith, Director of Acute Care Services, Providence SHMC

LuWanda and IITC team

I met with BestMed on Friday. Sandy at the front desk had very high praise for your entire staff. She was in to see us for a couple of imaging studies and procedures in recent weeks. She said that everyone, from the front desk to the techs to the rads, was fantastic, and she cannot say enough good things about our professionalism and care. Compliment your team for the exceptional service they provide and let them know they are making a real difference in our patients’ lives.

— David D.

Marie B.

Marie scheduled multiple MRIs for my daughter today. She was very helpful and got us in when we needed. We are so grateful for her help – she was awesome!”

— Patient

Dr. Trent S.

Thank you so very much for your detailed reading of my MRI. I believe it will be key to my healthy recovery. Happy Holidays!

— Patient

Nicole D., KC S., Jenna F., and Cindy W.

I just had a customer reach out to me expressing his thanks for the great treatment he received from his MRI on December 15th. He said he was well taken care of from the beginning of his exam, during and after. He called out Nicole D., KC S., Jenna F., and Cindy W. from nursing. He stated that if he needs another MRI he’s gained the confidence to try without sedation just from that visit. We are very lucky to have such a great team.

—Shannon T.

Amy B.

Amy is always willing to learn and challenge herself with new exams. She dives in head first and can get through any type of study. She is also very flexible when swapping shifts to help her co-workers. You are a rockstar Amy, Inland is SO lucky to have you back!

—Andrea S.

Paige T.

Paige is always so great at making sure patients are helped, she gets them rescheduled when they need to be rescheduled. She will not hesitate to call doctors' offices if she needs to. She really goes above and beyond getting things figured out! Paige is always willing to lend a helping hand, and everyone loves to work with her.

—Anonymous

Nicole S. and SC CT

I had a patient whose son was in Seattle at Swedish and she flew over here to Spokane for what she thought was her CT scan but was actually her bone density. I called scheduling to see if we could work her in for the CT and got Nicole. Nicole tried everything she possibly could to get through to Spok. Urology to get a stat CR ordered (since we didn't have one) so we could do the pt here at HF (couldn't do an ISTAT due to the new machine and staffing). Nicole continued to call the other locations and SC was the only one able to squeeze her in. Patient was so happy!

Thank you so much, Nicole and SC CT!!

— Lindsey G.

Josh, Julie, Michelle, Mike, Dr. Douglas H., Emma Roders, Nevdahl, Claypool, Olsen

The NP MRI and X-ray team along with Dr. Handley agreed to do an arthrogram patient that was 2 hours late thinking her appointment was at 1 pm instead of 11 am. Josh Roders and Dr. Douglas H. cut their lunches short for this patient even though they had 4 injection patients scheduled for the afternoon. MRi had a patient that was being done at HF and did not hesitate to accommodate this patient. This team rocked today. The patient was very grateful.

— Teresa B.

Marquee W.

I am an 80-year-old retired after 30 years as a special agent from DOJ. I have been serviced through the last 30-40 years in all kinds of facilities that deal with medical care, i.e., hospitals, clinics, XRay, etc. I really wanted you to know just how great your personnel is! From your staff at the front desk to the staff at your nuclear/CT portion. Most of all, I personally want to thank "Marquee" for his remarkable care during my scans! He has to be one of the most remarkable human beings I have ever had the pleasure of meeting. His professional demeanor and the help he had to give me was above and beyond anything I have been subjected to. I have had 3 surgeries on my back, total knee replacement on my left knee, a pacemaker/defibrillator, surgery/joint rebuild of my left hand for a gunshot wound, and various other procedures, so I believe I am a qualified person to appreciate these individuals. Thanks in advance for notifying the individuals involved (sorry I couldn't get all their names). But again, you have an extraordinary staff! Thank you for your service. Best to you all this season and for the rest of the year!

— Patient

Brittany S.

Brittany was following up on an outside pediatric study from the Tri-Cities where there was monophasic flow in a lower extremity. Despite a squirming baby, she followed the pathology as far proximally as baby would allow, and even when she was frustrated about one image, she went back up and re-evaluated from there even more proximally to find a very small narrowing/compression in an artery! She could have taken the easy way out and just been satisfied with saying, "appears unchanged from prior" but instead, she went up and re-evaluated to actually find the source of this baby's problem. It made me proud to work with her and know that she cared enough for the patient's care to give the baby's family a more thorough answer.